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Shipping Policy
Trampolines.com Shipping Policy
The freight charge for all trampolines is $149.00 and will deliver within 4-10 business days
All of our Land Trampolines and Land Trampoline Packages (except for replacement parts) can only be shipped common freight (LTL) to the lower 48 states (HI & AK not available). This means that an actual Semi-Truck will pull up to your home (or business) to drop off the trampoline. The components of our trampolines are very large and heavy, making it impossible for anyone like the local UPS or FEDEX to deliver our trampolines. The freight charge for all trampolines is $169.00. This freight charge will show up during the checkout procedure.
A freight agent will contact you to schedule delivery to your location
Most orders will ship within 48 hours, and because freight is not as fast as parcel (UPS or FedEx), you can expect shipments to take between 4 to 10 business days. When your order has arrived to the freight terminal closest to your shipping address, a freight agent will contact you to arrange curbside delivery. Someone must be present to accept and sign for the delivery. If you cannot be there, we suggest you arrange to have a freind/neighbor greet the driver or have it delivered to a different address where someone can accept delivery.
A delivery driver will assist you with unloading the trampoline
Part of your order may be on a pallet, which may weigh more than 200 lbs. While it is impossible to lift this out a truck, you may break open the pallet and unload the boxes by hand. Most pallets will have 4 or more boxes per pallet, making it easy to unload. With curbside delivery, a driver will assist you in unloading. The $169 pre-paid shipping fee is for Curbside Dropoff only. If you request for liftgate service or inside delivery, you will be invoiced separately for that specific service. Trampolines.com will not pay for liftgate or inside delivery charges. Also note that curbside delivery is for unloading at the curb. A semi-truck will unload at the curb by your driveway. If you have a very long driveway, the driver will not pull all the way to your home.
All other items (other than trampolines)
Most other items will have a small shipping fee, and you will have to follow the checkout procedure to find the actual shipping fee.
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